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A ccept the requested permissions for the app you created to connect your 3CX Phone System to your Microsoft 365 account. Switch to your 3CX Management Console and click on the “Sign in to Microsoft 365” butto n.
Wait for ~1 minute for the app and Microsoft 365 changes to become a vailable.Click on “ Grant admin consent for 3CX ” to set the app permissions.In the list of "Application Permissions" section, click to expand and select these permissions:.Click on “+ Add a permission” > select “Microsoft Graph” > “Application permissions”.In the final step, grant the APP permissions on the “API permissions” page. Click on “Upload certificate,” browse to select and upload the public_key.pem file.Switch back to the Azure Portal to the app's “Overview” page and go to the “Certificates & secrets” page.In 3CX “Settings” > “Microsoft 365 Integration” > “Configure” tab, click on the “Generate New Key Pair” button and save the generated public_key.pem file on your PC.Now, a trust relation between 3CX and the Azure Application needs to be established. Past this Application ID in 3CX “Settings” > “Microsoft 365 Integration” > “Configure” tab.In the app “Overview” page copy the “ Application (client) ID ”.In the “ Redirect URI ” section, set the type as “ Web ” and paste the “ Redirect URL ” copied earlier, e.g.
Set as “ Supported account types ” “Accounts in this organizational directory only”. Enter a name for your application, e.g. Click on the “ New registration ” button and. Configure App ID” and copy the “ Redirect URI ”. Log in to your 3CX Management Console and go to “Settings ” > “Microsoft 365 Integration ” > “Configure” ta b > “Step 1. 
Login to the Microsoft Azure App Registrations page using a Microsoft Global Administrator account.
See a detailed guide how to configure Active Directory in the cloud with 3CX here Step 1: Register an Azure Application
You don’t need Microsoft 365 accounts nor the 3CX PRO Edition.
You can now proceed to step 1 of this guide to configure User synchronization and SSO. Sync your users to your new Azure tenant using the Microsoft Azure Active Directory Connect tool. Assign the public domain you used as UPN to this Azure tenant. Create an Azure Account and create an Azure tenant ( here’s how ). contoso.local), assign a public domain (e.g. If you are using a private active directory domain suffix (e.g. If you do not have Microsoft 365 but just “local” Active Directory, you can still sync those users with 3CX and enable SSO for them. See guide on how to configure 3CX with Microsoft Teams N on Microsoft 365 users (Local Active Directory) Requires Microsoft Microsoft 365 E5 subscription plan or Microsoft Teams + Microsoft Phone System (add-on) for those teams users that wish to call or be called. Allows Teams users to be called by 3CX users and teams users to make outbound calls via 3CX. Microsoft 365 Business Basic, Standard or Premium. Requires Microsoft Microsoft 365 Accounts with Exchange subscription plan:. This allows seamless call routing adjustments when on the road or in a meeting. if you are in a meeting your status will be set to busy. 3CX Profile status is changed based on the Microsoft Calendar, i.e. Shared mailbox contacts are synced with the 3CX Company directory. Users' personal contacts are synced with the 3CX personal phonebook so they can easily trigger calls from 3CX to any 365 contact. 3CX’s Management Console needs to be accessible from the internet to receive immediate changes of users, contacts or profile. Requires Microsoft 365 Accounts, Azure Active Directory or a local Active Directory synced to the cloud using Azure Connect. Enable SSO so users can use their Microsoft Account to login to the 3CX Webclient and Management Console. Sync user accounts from Microsoft 365 or Azure Active Directory (Local Active Directory synced to the cloud). Setup Microsoft integration to sync users, enable SSO and contact/calendar sync depending on Microsoft subscription and 3CX Edition Standard Edition integration Non Microsoft 365 users (Local Active Directory).
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